BETA5 Chocolates - Vancouver, British Columbia

Their cream puffs always sell out early, which is really frustrating. However, the taste is exceptional, and the designs are incredibly creative. The ice cream sandwiches, though, taste more like frozen chocolate ganache than real ice cream.

Maybe best to steer clear? I don't know what happened to this place. Their flavours haven't always clicked with me but their quality was above reproach. Sadly, that's no longer the case. I bought a couple of their Mother's Day 3-cream puff boxes. To my dismay, some of the cream puffs ... were burnt. There was also something baked into the bottom of one that was either a small hair or a piece of bristle, maybe from a pastry brush. How do you let that product go out? I never thought I would have to examine their pastries in-store before walking away with them. Very disappointing. Their customer service is non-existent now, too. No response to email in a week, no one answers their phone in-store, nor do they seem to return calls if you leave a message. The kicker? They were advertising a 15% off sale on 6 or more cream puffs on their website. I bought 6 in total but received 10% off the price of the cream puffs instead... *EDIT* The business did reach out to me and provide me with a full refund for the cream puffs after this review was posted. It's unfortunate that it seemed to take this review to elicit a response from them, though. If I ever return to the store again, I will revise this review, taking any new experiences into account. Read more

These new collections are too beautiful to eat (almost!!!). Oh, that first smell of chocolate when you open the packaging. There's nothing like it. These collections are really unique and special. "Picnic in the park" is so clever right down to the "ants on a log". ... It's pretty obvious a lot of thought went into creating six very unique flavour combinations and they all work together as a theme. These aren't just pretty chocolates - everything is so fresh and balanced perfectly. Honestly, I just can't say enough. Well done!!!!! Read more

Beautiful looking shop in a bizarre location. Incredible and eye pleasing selection of chocolates! Unfortunately, I have a dairy-allergy, but luckily, they did have vegan options. I got the Raspberry/Dark Chocolate and Strawberry/Dark Chocolate; both delicious! Great service from the staff!

Decent variety of pretty looking chocolates. Singles for 2.25 and box of 6 for 18 , I do not get the math but whatever. Location isn't the best, surrounding area was flooded when we were there. Unfortunately they don't have chocolates between 66% and 90% which is weird because 70-80% ... is the sweet spot for most people Read more